Author: Warren Graham Date:2006
Category: Non Fiction
Who'll want to read it? Anyone who works in a library, in particular the policy makers
Point of no return: Chapter One: The inmates are running the asylum
Classic line: "Where in the library is the most appropriate place for crazy people to hang out?"
What's it all about? An easy readable guide to help staff with security issues and handling upset patrons. Written about the USA library experience but you'll recognise the universal human behaviour. It's all about creating a safer workplace.
Publisher: Pure Heart Press